1. Information We Collect

When you use QMSLean.com, we may collect the following information:

Contact Information: Name, email address, company name, and job title when you submit our contact form or ROI calculator.
Usage Data: Pages visited, time spent on pages, browser type, and device information collected through Google Analytics (GA4).
Communication Data: Messages you send through our contact form or AI chatbot.

2. How We Use Your Information

We use collected information to:

Respond to your inquiries and provide requested services
Send relevant information about our Lean Six Sigma consulting services
Improve our website and user experience
Analyze website traffic and usage patterns
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Exceleor LLC Family of Companies: As part of the Exceleor LLC ecosystem, your information may be shared with sister brands to provide comprehensive consulting services.
Service Providers: Third-party tools that help us operate our website (e.g., hosting, analytics).
Legal Requirements: When required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure database storage, and access controls.

5. Cookies & Analytics

We use Google Analytics (GA4) to collect anonymized usage data. Google Analytics uses cookies to track user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications
Request data portability

7. Contact Us

For privacy-related inquiries, contact us at:

Email: [email protected]

QMSLean — An Exceleor LLC Family of Companies

Charlotte, NC — Nationally Focused

Privacy Policy